UnionOS Cases
Union grievance tracking software
Grievance tracking software follows each case from intake to resolution. It records the contract article, the steps and their time limits, the documents and notes, and who owns the next action, then reminds staff before a deadline passes so no grievance is lost on a technicality.
Cases
Grievance #2041
Overtime distribution, Art. 12.4
Filed
Sep 29
Step 1 meeting
Oct 6
Step 2 response
Due Fri, Oct 17
Arbitration
If unresolved
Assigned
On the case
- CBA 2024–27, Art. 12
- Overtime log, Sept.pdf
- 4 notes · 2 witnesses
Deadlines from your contract
Each step’s time limit is calculated when it starts, and the owner hears about it before it passes.
The whole case in one place
Articles, documents, notes, witnesses and outcomes on one timeline.
Work it from anywhere
Stewards and reps can file and update cases from a phone at the worksite.
What’s included
Everything Cases covers
- Intake from staff, stewards or members
- Steps, time limits and automatic reminders
- Contract articles, documents and notes on the case
- Arbitration tracking and outcomes
- Caseload views for reps and officers
- Reports on trends by employer, article or worksite
Who uses it
- Staff reps and labor relations officers
- Stewards
- Presidents and business managers
Questions
About Cases
Can stewards file a grievance from their phone?
Yes. Stewards and reps can open and update cases from a phone, attach photos and documents, and see their deadlines wherever they are.
How does grievance software prevent missed deadlines?
Each step has a time limit taken from your contract. The software calculates the due date when a step starts and alerts the owner before it passes, so deadlines no longer depend on someone’s calendar.
Get started
Find the right setup for your union.
Tell us what kind of union you are and what you need. We’ll recommend a UnionOS setup and connect you with a specialist. It takes about three minutes.